KoeSapo

Notation based on the Act on Specified Commercial Transactions

This page is an English translation of the Japanese page. The Japanese page is the original. If the two differ, the Japanese page takes precedence.

These are the matters displayed under the Act on Specified Commercial Transactions (特定商取引に関する法律) concerning the subscription “KoeSapo Plus” of “KoeSapo” (the “App”).

ItemDetails
Sellermaruapp (trade name)
The Seller’s full name will be notified by email, without delay after your request is received (as a guide, within one week).
Person responsible for overall operationsThis is not listed on this page. It will be notified by email, without delay after your request is received (as a guide, within one week).
AddressThis is not listed on this page. It will be notified by email, without delay after your request is received (as a guide, within one week).
Telephone numberThis is not listed on this page. It will be notified by email, without delay after your request is received (as a guide, within one week).
Email addressinfo@koesapo.app
The automatic reply contains only a notice that your message was received.
Inquiry formThere is no input field (form). Please send an email to the email address above.
Guideline for repliesMessages are checked on weekends, and replies are sent in order.
PriceThese are the prices of the subscription “KoeSapo Plus.”
App Store in Japan: JPY 480 per month, JPY 3,800 per year (tax included)
App Store in the United States: USD 4.99 per month, USD 39.99 per year (sales tax is added separately)
App Store in Canada: CAD 5.99 per month, CAD 46.99 per year (sales tax is added separately)
App Stores in all other countries and regions: The amount is either set for each country and region or converted automatically by Apple from the price in Japan. It is displayed on the subscription screen and in the App Store, and includes tax.
Necessary charges other than the product priceInternet communication charges are borne by you.
Payment timingYou are charged when the purchase is confirmed (if there is a free trial period, at the first charge after the free trial period) and at each renewal after that.
Payment methodApple’s payment system only.
Time of provisionYou can use it immediately after the purchase procedure is completed. It may take time for this to be reflected.
Validity period of an orderThere is no validity period for orders. The purchase procedure is completed in the App Store.
Period and automatic renewalThe subscription “KoeSapo Plus” comes in two types: one month and one year. Both renew automatically at the end of the period unless canceled.
Conditions of the free trial periodThe yearly subscription has a free trial period of one week (7 days). The free trial period is limited to once, and those who have previously used a free trial period of this subscription are not eligible. Depending on Apple’s conditions, you may not be able to receive it. The monthly subscription has no free trial period. When the free trial period ends, the yearly subscription begins, and after that it renews automatically every year. The deadline for canceling is as described in “Cancellation method and conditions.”
Cancellation method and conditions1. You can cancel at any time from “Settings → your name → Subscriptions” on your iPhone.
2. If you cancel at least 24 hours before the free trial period ends, you will not be charged.
3. If you cancel at least 24 hours before renewal, there will be no next charge.
4. Even if you cancel partway through, you can use the subscription until the end of the period. There is no prorated refund.
Handling of refundsRefunds are handled by Apple. Please direct your request to Apple. There is no prorated refund if you cancel partway through.
Matters concerning withdrawal of an order or cancellation of a contractSubscription cancellation and refunds are as described in “Cancellation method and conditions” and “Handling of refunds.”
Operating environmentiPhone (iOS 26.0 or later). On iPad, the App may run in its iPhone layout, but its operation has not been confirmed.
Family SharingFamily Sharing is enabled. Both the monthly and the yearly subscription are covered.
Links to terms and policyTerms of Use
Privacy Policy

Enactment

  • Enacted: October 26, 2026